warungbet FAQ

Users of warungbet ask questions across several key areas: how to set up an account and verify identity, which payment methods we accept and what deposit or withdrawal limits apply, how our games work and whether demo modes are available, and how to keep your account secure and contact our support team. This page answers the most common questions we receive so you can find answers quickly without needing to search through multiple pages.

Our FAQ covers account registration, KYC verification, deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers, game rules for football betting and live-dealer tables, and account security practices. If your question isn't answered here, we've included guidance on how to open a support ticket and when to review our full terms or legal notice.

Read the sections below that match your question. Most answers are e-walletef and point you to the next step—whether that's completing verification, making your first deposit, or contacting our support team. For detailed policy information, visit our terms and conditions or legal notice

Account and registration

Opening an account on warungbet takes five steps. First, visit our registration page and enter your username, email address, password, and mobile number. Second, we send you a verification code via email and SMS—enter both codes to confirm your identity. Third, you log in and complete KYC verification by uploading a photo of your ID and a selfie. Fourth, our team reviews your documents (usually within a few hours). Fifth, once approved, you can deposit funds and start betting on Liga 1, Piala AFF, live-dealer tables, or slots. Throughout this process, we recommend enabling two-factor authentication in your account settings for extra security.

We require two documents for KYC verification on warungbet. The first is a government-issued photo ID—this can be a national ID card, passport, or driver's license. The second is a recent selfie taken with your phone, showing your face clearly and matching the photo on your ID. Both documents must be in color, clearly legible, and not expired. If your ID is in a language other than English, we may ask for a translation. Upload both files through your account settings under "Verification." Our team reviews submissions within a few hours during business days. If a document is unclear or doesn't match, we'll ask you to resubmit.

Your warungbet account includes several control tools. You can change your password anytime in Settings. You can enable or disable two-factor authentication (2FA) using an authenticator app or SMS codes. You can update your email address and phone number, though we'll ask you to verify the new details. You can review your login history and see which devices have accessed your account recently. You can also set notification preferences—choose which alerts (match updates, withdrawal confirmations, promotional offers) you want to receive via email or push notification. If you suspect unauthorized access, change your password immediately and contact our support team.

Payments and transactions

Deposit ranges on warungbet vary by payment method. DANA, e-wallet, mobile banking, and local payment typically support deposits from a minimum amount up to a daily limit set by the payment provider. online payment and e-wallet have similar ranges. Bank transfers via mobile banking, local payment, online payment, or e-wallet may have different minimums and maximums depending on your bank. We recommend starting with a small deposit to test your payment method before committing a larger amount. If you're unsure about limits for your chosen method, check the deposit page during checkout—it will show the range for that specific option. Our support team can also confirm limits if you contact them before depositing.

Yes, warungbet accepts bank transfers from mobile banking, local payment, online payment, and e-wallet. When you choose bank transfer as your deposit method, we provide you with our account details and a unique reference number. You initiate the transfer from your bank's app or website, enter our account number and reference, and send the funds. The transfer typically completes within a few minutes during business hours, though some banks may take longer during peak times or holidays like Idul Fitri or Idul Adha. Once we receive your transfer, the funds appear in your warungbet account automatically. If your transfer doesn't arrive within an hour, contact our support team with your transaction receipt and reference number.

To open a support ticket on warungbet, log into your account and look for the "Support" or "Help" button—usually found in the menu or at the bottom of the screen. Click it and select "Open a ticket." Describe your issue in detail, including any relevant information like your username, the payment method you used, or the game you were playing. Attach screenshots if they help explain the problem. Submit the ticket, and our support team will receive it immediately. You'll get a ticket number via email. Our team typically responds within a few hours during business days. For urgent issues like account access problems or payment errors, mention "urgent" in your subject line so we prioritize your ticket.

Game rules and demo mode

Yes, warungbet offers demo mode for many of our slot games and some live-dealer tables. Demo mode lets you play with virtual credits so you can learn the rules and features without risking real money. To access demo mode, look for a "Play for free" or "Demo" button on the game page. Demo credits are reset daily and cannot be withdrawn—they're purely for practice. Demo mode is a good way to familiarize yourself with games like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, or Mahjong Ways before you deposit. Note that some live-dealer tables (blackjack, roulette, baccarat) may not offer demo mode because they involve real dealers; for those, we recommend watching a tutorial video first or starting with a small real-money bet.

Free bets and free spins are promotional offers we provide to new and returning users on warungbet. Free bets are credits you can use to place bets on football markets or live-dealer tables without using your own money. Free spins are automatic plays on slot games—you don't control the spin, but any winnings go into your account. These offers appear in your account under "Promotions" or "My Offers" after you meet certain conditions (like making your first deposit or logging in during a promotional period). Each offer has terms attached—for example, you might need to play through the free bet amount a certain number of times before you can withdraw winnings. Read the terms carefully before claiming an offer. If you're unsure whether an offer applies to you, contact our support team.

Security and support

If you forget your warungbet password, go to the login page and click "Forgot password?" Enter your email address or username, and we'll send you a password-reset link via email. Click the link, and you'll be taken to a page where you can create a new password. Make sure your new password is strong—use a mix of uppercase and lowercase letters, numbers, and symbols. Once you've set your new password, log in with your new credentials. If you don't receive the reset email within a few minutes, check your spam folder or contact our support team. For security reasons, password-reset links expire after 24 hours, so act quickly if you request one.

If you suspect unauthorized access to your warungbet account, take these steps immediately. First, change your password using the "Forgot password" link on the login page—do this from a device you trust. Second, enable two-factor authentication (2FA) in your account settings if you haven't already. Third, review your login history in Settings to see which devices have accessed your account and when. If you see logins from unfamiliar locations or devices, log out all other sessions by clicking "Log out everywhere" in Settings. Fourth, contact our support team right away with details of the suspicious activity. Our team can review your account, flag unusual transactions, and help you secure it further. Do not share your password or 2FA codes with anyone, including our support staff.